Cancellation Policy

To cancel or reschedule your appointment, please contact us at least 24 hours in advanced. To cancel or reschedule an appointment with less than 24 hours in advanced, please contact simplyneishco@gmail.com, send a text, send a direct message, or start a chat to communicate that scheduled change. In the event that you need to cancel your appointment with less than 24 hours notice, your non-refundable deposit will be forfeited, and will not apply towards a future appointment. You will be charged 25% of your service in addition to your deposit being forfeited if you do not reschedule your appointment by 24 hours within your scheduled appointment time. If you do not pay 25% of your service, you will not be able to reschedule with Simply Neish Beauty.In the event that you have to reschedule, you may only apply your non-refundable deposit to one other rescheduled appointment date only if you contact us before the 24hr notice period. If you have to reschedule your new scheduled date again, that will be considered a cancellation and your deposit will be forfeited. In other words, your deposit may only be transferred to your next appointment once. You will have to pay another deposit to book another appointment.

In the event that you are 10 minutes late, an additional $10 fee will be applied towards your service. If you are 15 minutes late, your appointment will be cancelled and your deposit will be forfeited.  

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For class, all deposits/payments are NON-REFUNDABLE. In the event that you cannot make your class date, your deposit may only be transferred once, to a new class date that Simply Neish Beauty provides within the current month or next month for training. If you are not able to show up to your class date, please let us know 24 hours in advance. If you No Show to our class training without notice, you will be banned from receiving any services and classes from Simply Neish Beauty.